In accordance with applicable regulations on the transparency of banking and financial services, this section provides access to the relevant documentation concerning the payment account and debit card offered by Young Platform through the provider TPPay S.r.l., an authorised Electronic Money Institution.
The documents made available below are intended to ensure maximum clarity and completeness regarding the features, economic conditions, operational methods and key customer rights, in order to support an informed and conscious choice of the services offered:
- Information Sheet for Payment Accounts (Individuals)
A document detailing the contractual and financial terms applicable to the payment account.
Available at the following link: link.youngplatform.com/r/cashretailinfo - Fee Information Document for Payment Accounts (Individuals)
A standardised statement summarising the costs associated with the payment account in a clear and comparable format.
Available at the following link: link.youngplatform.com/r/cashretaildoc - Guide to Payments in E-Commerce (by Banca d’Italia)
An institutional document aimed at protecting consumers when using online payment services.
Available at the following link: link.youngplatform.com/r/guidabipagamenti - European Commission Leaflet on Consumer Rights for Payment Services
An overview of the main rights granted to users of payment services within the European Union.
Available at the following link: link.youngplatform.com/r/opuscolocepagamenti - Privacy Policy
A document describing how personal data is processed in relation to the provision of payment services.
Available at the following link: link.youngplatform.com/r/cashprivacy - Information on the Use of Advanced Electronic Signature (FEA)
A document outlining the legal, technical and operational aspects of using advanced electronic signatures to digitally sign contracts.
Available at the following link: link.youngplatform.com/r/cashfea - Complaints Handling Policy
A document outlining the customer’s rights and the procedures for submitting a complaint regarding payment account and card services provided by Young Platform through the provider TPPay S.r.l.
Available at the following link: youngplatform.com/en/legal/tppay-complaints/
All documents are provided directly by TPPay S.r.l., in its capacity as the payment service provider.
Legal notice
Young Platform S.p.A. is registered as a payment agent authorised by the Organismo Agenti e Mediatori (OAM) under registration number PSV1.
TPPay S.r.l. is registered under no. 27 of the Register of Electronic Money Institutions (IMEL), Mechanographic Code 36928, maintained by the Bank of Italy pursuant to Article 114-quater, paragraph 1 of Legislative Decree No. 385 of 1 September 1993, as amended (Italian Consolidated Banking Act), with registered office at Via Serviliano Lattuada, 25, 20135 Milan (MI), Italy.
